Frequently Asked Questions
Answers to all your questions about tk6y
From opening an account to bKash deposits, bonuses, cricket betting and security — find out everything in detail.
tk6y is a trusted online gaming platform in Bangladesh where you can enjoy cricket betting, slots, live casino and fishing games. Below you will find answers to the most common questions from our players. If you cannot find an answer, contact our 24/7 live chat support team directly — we are always ready to help in Bengali.
Section 01
Account and Registration
To register at tk6y, you need an active mobile number and a strong password. The registration process is done entirely online and your account is usually activated within a few minutes. Registering with accurate information prevents any problems when withdrawing funds later.
tk6y is for people aged 21 and above only. We take age verification seriously to ensure responsible gaming. If an underage account is found, it will be closed immediately and deposited funds will not be returned.
Each person may open only one account. Creating multiple accounts using the same mobile number, bank account or device is against our rules. If multiple accounts are detected, all of them may be permanently closed and bonuses may be cancelled.
On the login page, click the "Forgot password?" option and enter your registered mobile number. A verification code will be sent which you can use to set a new password. If you have trouble, contact our 24/7 live chat support team for help.
Yes, tk6y is fully mobile-friendly. Go to the tk6y Login page from any Android or iOS device browser and log in easily. The page automatically adjusts to your screen size, so all games run well on mobile too.
Section 02
Deposits and Withdrawals
Funds deposited from bKash, Nagad or Rocket are usually added to your tk6y account instantly. You may need to wait a few minutes at most if the network is busy. If funds have not appeared after a long time, contact live chat with the transaction reference number.
The minimum deposit amount at tk6y is ৳100 for all payment methods. This applies to bKash, Nagad, Rocket, Upay and bank transfer alike. This low amount allows new players to start with a small investment.
Withdrawal requests at tk6y generally take 30 minutes to 3 hours to process. bKash and Nagad are usually the fastest. Bank transfers may take a bit longer. On weekends or bank holidays, bank transfers may be processed on the next working day.
The minimum withdrawal amount from tk6y is ৳800. Withdrawal requests for less than this amount will not be accepted. Before withdrawing, make sure the wagering requirements on your bonus have been met, otherwise the withdrawal may be held.
tk6y does not charge any deposit or withdrawal fees on its own. However, your payment provider (such as bKash or your bank) may charge their own transaction fees. Contact the relevant service provider for details about those fees.
Log in and go to the payment page, then select Upay or bank transfer. The account number you need to send money to will be shown. After sending the money, confirm on the page with the transaction ID or reference number. If you are unsure, get help from live chat.
Section 03
Games and How to Play
To bet on BPL or any other cricket match, go to the cricket section and select an ongoing or upcoming match. You can place bets on various markets including match winner, toss, total runs and top batsman. Check the odds carefully before placing a bet and stay within your budget.
tk6y has hundreds of slot games from top providers including PG Soft, Pragmatic Play and JILI. Popular games like Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems and many more can be played here. Go to the slots page and pick your preferred game directly.
RTP stands for Return to Player — it is a general measure of what percentage of total bets a game pays back as winnings over the long term. A higher RTP means the game pays out comparatively more, but it does not guarantee the result of any individual session. All games at tk6y are powered by certified random number generators (RNG), which ensure fair play.
Yes, tk6y's live casino games run completely smoothly in mobile browsers. Keep a stable internet connection (4G or Wi-Fi) for the best experience. Live dealer tables from Evolution Gaming and Ezugi stream in HD video quality.
Cannon fishing is an arcade-style game where you aim at various fish and shoot to earn points and prizes. Set your target on the screen, choose your bet amount and fire. Hitting larger fish or boss fish rewards bigger prizes. It is a good idea to read the rules before starting the game.
Section 04
Bonuses and Promotions
When you make your first deposit at tk6y, you will receive a 150% welcome bonus of up to ৳20,000. For example, depositing ৳1,000 gives you ৳1,500 in bonus, making your total balance ৳2,500. To receive the bonus, use the applicable promo code (if any) at the time of deposit.
Wagering requirement means how many times you need to bet the bonus amount before you can withdraw it. The wagering requirement for tk6y's welcome bonus is 10 times (10x). This means if you receive a ৳1,500 bonus, you need to place a total of ৳15,000 in bets before withdrawing. This is a very reasonable condition within the industry.
The tk6y VIP program has three tiers: Bronze, Silver and Gold. By playing regularly, you can move up to the next tier automatically. The Bronze tier offers up to 0.4% weekly cashback, Silver offers 0.8% and the Gold tier offers 1.2% cashback.
VIP cashback is calculated on a weekly basis and added to your account every Monday. The cashback amount is determined based on the net losses of the previous week. Cashback can be withdrawn directly or used again in games.
Yes, tk6y regularly offers reload bonuses, seasonal promotions (such as during BPL or T20 World Cup) and tournament offers for existing players. To see the latest promotions, log in and check the promotions page or ask via live chat.
Section 05
Security and Responsible Gaming
tk6y uses SSL encryption to protect all personal and financial information. Your data is not shared with third parties. Our servers and databases are operated to the highest security standards. Read our privacy policy for more details.
Yes, for self-exclusion or a temporary break, contact our live chat support. The account can be locked for a specific period (such as 7 days, 30 days or more). During this time, logging in or placing bets will not be possible. Responsible gaming is our top priority.
If you feel that gaming is affecting your daily life, work or relationships, or if you keep playing to try to recover money you have lost — these are possible signs of addiction. In such a situation, please contact tk6y support and read our responsible gaming page. We are ready to provide the help you need.
Yes, you can set a daily, weekly or monthly deposit limit through the support team if you wish. This feature helps you play within your budget. Once a limit is set, increasing it requires a waiting period, but reducing it takes effect immediately.
All games at tk6y use independently tested RNG (random number generators), which ensures every outcome is completely random and not controlled by anyone. We are committed to maintaining fair play and a transparent environment. If you suspect any irregularity, let support know.
The tk6y support team is active 7 days a week, 24 hours a day. Instant help in Bengali is available through live chat on the website. You can also contact us by email: [email protected]. Phone or WhatsApp support is not currently available.
Still have questions? Contact support
Our expert support team is with you in Bengali 24/7. Connect via live chat in just a few seconds or write to us by email.
For direct help
If you cannot find your answer in the FAQ, speak directly with our team. Bengali live chat support is available at all times — day or night.
Live Chat — 24/7 in Bengali